Warranty
2-Year Limited Warranty for Laptops
Thank you for choosing or considering EULAPTOPS for your refurbished laptops!
We are dedicated to providing high-quality refurbished laptops and empowering customers with exceptional service. This warranty outlines our commitment to you and the terms under which we offer our 2-year limited warranty for laptops.
Warranty Coverage
- Duration: Our warranty covers your laptop for a period of two (2) years from the date of purchase.
- Coverage: This warranty covers defects in materials and workmanship under normal use conditions.
Warranty Claims Process
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Initial Contact: If you encounter any issues with your laptop, please contact our customer support team first. Our team will assist you with troubleshooting and determine the best course of action.
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Repair Attempt: In most cases, we will attempt to repair the laptop. If the repair is feasible, we will cover the cost of parts and labor.
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Replacement or Refund: If we determine that the laptop cannot be repaired, we will offer you a replacement model or a refund, at our discretion.
Exclusions
- This warranty does not cover damage caused by misuse, abuse, accidents, liquid spills, unauthorized modifications.
- Normal wear and tear, such as minor scratches or cosmetic damage, are not covered under this warranty.
- Minor overall damage, missing stickers, or a few light/death pixels.
- Any defects mentioned in the original advertisement. For example, in "low-cost", laptops may not always have a functioning touchpad/keyboard.
- Software-related issues are not covered unless they are directly related to a hardware defect.
How to Make a Claim
- Contact our customer support team with your proof of purchase and a detailed description of the issue.
- Our team will provide you with further instructions on how to proceed with the repair, replacement, or refund process.
Contact Information
Tp receive an answer, please always INCLUDE YOUR INVOICE number in your message.
- Customer Support Email: neil@every.yoga
- Phone Number: +34610312445
We value your continuity and are committed to help you as fast as we can.